Client Policies
Payment is required in full for all Online events with Robbi Zeck at the time of booking.

Online Event Cancellation Policy
No refunds are available for online events.
If you are unable to attend on the day it will be recorded and available for 4 weeks after the actual date of the event.
No refund will be issued to those failing to join their online event, nor for any services not utilized, nor for a partially completed online event.

Technical Requirement
You acknowledge that it is:-

• Your responsibility to have reliable access to a computer and the internet in order to participate in an Online learning environment.
• Your responsibility to have installed the most current and updated version of Zoom on your device in order to participate in the Zoom Online Event
• Your responsibility to download all course content, files and recordings onto your personal computer, device, cloud storage to guarantee your access to the event content.

Intellectual Property/Copyright

You may not reproduce, distribute, copy or disseminate by any means any part of the course materials, in whole or in part, electronically or any other way, without my prior written consent.

Independent Suppliers
Robbi Zeck shall be in no part held liable for any acts, omissions, failures, or defaults on part of the persons or companies who at the request of Robbi Zeck provide venues, accommodation, products or similar services or facilities.

Workshop Cancellation
Robbi Zeck reserves the right to cancel any workshop in which case no liability shall fall upon Robbi Zeck. In this instance, participants’ payments will be refunded in full.

Robbi Zeck also reserves the right to decline to accept or retain any person as a member of the online event at her own discretion.

Changes to Content
Robbi Zeck reserves the right to amend or vary the event content should circumstances warrant that such changes would be in the best interest of participants or any other operational reason.

Digital products / Book & Card purchases
Payment is required in full for online events, online courses, online mentoring calls, books, cards, charts and gift voucher purchases. These purchases are non-refundable.

If you are wondering if a product/service is right for you then please take your time to explore my offerings and make a clear and informed decision before purchasing.

You acknowledge that you are 18 years or over at the time of agreeing to the online event terms and conditions.